A new story begins – with deep roots in service.

In the September 2025 issue of Metalworking News, we announced the restructure of Bystronic South Africa AG, whereby the previous Managing Director of Bystronic’s distributor in South Africa Andrew Poole had teamed up with former Bystronic South Africa Sales Director Gareth Jackson to take the brand forward in South Africa.

To complete the formalities, it has been announced that Bystronic South Africa AG has restructured from a subsidiary to a Dealer Agency and will now proudly continue under new South African ownership as Cutronic (Pty) Ltd. The effective date of the new company name is 1 October 2025 and it will be the dealer agent for Bystronic Laser AG and DNE Laser products.

Both Gareth and Andrew have maintained strong ties with Bystronic after the 2020 acquisition. Today, together with Richard Davidson, they proudly lead Cutronic as the exclusive Dealer for Bystronic and DNE in Southern Africa, united by a shared commitment to service excellence, innovation, and advancing the Bystronic and DNE brands in South Africa.

Bystronic South Africa AG has restructured from a subsidiary to a Dealer Agency and will now proudly continue under new South African ownership as Cutronic (Pty) Ltd. The effective date of the new company name is 1 October 2025 and it will be the dealer agent for Bystronic Laser AG and DNE Laser products

“While this is a brand-new venture, the relationship behind it is well established. We have been involved with the Bystronic Group since 2011 when we first represented the company and its products in South Africa. The Group has been fully supportive of us and our customers in South Africa, as they do so worldwide. They do not treat us just as dealers but as friends and we respect this relationship,” commented Andrew Poole, Director of Cutronic.

“In today’s manufacturing world, service isn’t just about support – it’s about having a deep passion for the brand and an unwavering dedication to ensuring customer satisfaction and long-term success. And of course, delivering.”

“We are now fully responsible for sales, service and support and backed as always by the strength of the global Bystronic team and the quality products that they manufacture and market.”

Cutronic are able to offer a broad range of fiber laser cutting machines and press brakes

“Customers will continue to be serviced by the dedicated team of individuals who have all transferred from Bystronic South Africa AG to Cutronic, thereby ensuring a seamless business transition. Chris Burnett, as the global head of the dealer network, will continue to provide dealership oversight.”

“Chris brings a passion for customers, responsiveness, and long-term thinking that aligns perfectly with what we stand for. This partnership is about building something meaningful for the long term. It is a fitting symbol of ambition, progress, and new perspectives. We are looking forward to what we create and deliver together.”

For further details contact Cutronic on Tel: +27 (10) 410 0200 or visit www.bystronic.com or www.dne.global